We are pleased about your visit to this website and your interest in the Hotel Fronfeste.

The website is operated by Fronfeste eGbR (hereinafter “Hotel Fronfeste”) and offers you as a user (hereinafter “User”) the opportunity to find out about our cells/rooms and service offerings, to book if you are interested and to contact us if you have any inquiries.

Below we would like to inform you as a user of our website about how we handle your data and give you an overview of the measures we take to protect personal data. You can revoke any consent you have given at any time with effect for the future. If you have any questions regarding our use of your personal information, please contact us.

Basically, your personal rights have the highest priority, which is why Hotel Fronfeste always strives to take all measures to protect these rights. All data protection obligations that go beyond this data protection declaration remain unaffected.

Collection and use of personal data

Any user can use our website without registering. Each time a user accesses the website, access data relating to this process is stored on our server. This includes:

• Browser type/version
• Operating system used
• Referrer URL (the previously visited page)
• Host name of the accessing computer (IP address)
• Time and date of the server request
• Amount of data transferred and access status (file transferred, file not found, etc.)

This data is used to generate pseudonymized internal statistics that help us analyze the use of the website, fix errors, and improve our services. No further personal use is made of this data. In particular, this data is not merged with other data sources. This data is automatically deleted after statistical evaluation. You can prevent the use of your pseudonymized data for statistical purposes at any time by preventing the storage of cookies through a corresponding setting in your browser software (see also section on the use of cookies). Furthermore, Hotel Fronfeste only collects and uses personal data that the user transmits when using the website, for example when booking a room or making an inquiry via the contact form on the website.

The user’s personal data is collected, used, and stored for the purpose of processing a contract. “Personal data” is data that contains information about your personal or factual circumstances (e.g., name, address, date of birth, email address, bank account or credit card details). When making a reservation and/or booking, you must provide your full name, address, email address, and arrival and departure dates. This data is required to process the booking. In addition, further information may be required, such as telephone number, company name, tax number, bank account details, or credit card details. Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it, and do not pass it on to third parties. Personal data is treated confidentially and in accordance with the statutory data protection regulations. The data will not be passed on to third parties without the user’s permission, unless this is necessary for the execution of orders, for payment processing, or for the processing of inquiries, or is permitted by law. Further details regarding the transfer of data to third parties can be found under “Transfer of personal data to third parties.” Inventory and usage data is also collected, processed, and used by Hotel Fronfeste in accordance with Sections 14 and 15 of the German Telemedia Act (TMG) and Section 28 of the German Federal Data Protection Act (BDSG).

Processing and deletion

Hotel Fronfeste may, on its own initiative or at the request of the user, complete, correct, or delete incomplete, incorrect, or outdated personal data stored by Hotel Fronfeste in connection with the operation of this website.

Hotel Fronfeste will delete personal data immediately at the request of the authorized person in accordance with the statutory provisions, unless this conflicts with mandatory statutory retention obligations.

Transfer of personal data to third parties

The user’s personal data will be treated confidentially and will only be passed on to external service providers if this is necessary for the fulfillment of the contract and the processing of inquiries. External service providers are obliged to treat the data confidentially and securely and may only use this data to the extent necessary to fulfill their tasks. This applies in particular to any payment processing via external service providers and the exchange of data for credit checks for the purpose of credit assessment in cases of legitimate interest or non-contractual behavior. The user’s interests worthy of protection are taken into account in accordance with the statutory provisions. Otherwise, personal data will only be passed on if the user has given their express prior consent or if this is necessary for the prosecution of criminal offenses. Data will only be transferred to authorities or state institutions with a right to information if there is a legal obligation to provide information or if a court decision has been made. Your interests worthy of protection will be taken into account in accordance with the statutory data protection provisions. We may be required by law to disclose your data to third parties. We will only comply with such requests to the extent necessary within the scope of our legal obligations. Any consent you have given to the transfer of data can be revoked at any time without giving reasons.

Use of cookies

Hotel Fronfeste uses cookies, which are text files, or web beacons, which are graphic files, that are stored on the user’s display device. These are technologies that can be used to collect certain user-specific settings and technical information that can be used to identify the user. This information shows when and how users use the website and enables us to continuously improve it. The use of cookies offers the user the advantage that they do not have to repeatedly enter their personal data when filling out forms on the website. The use of cookies is common practice on many websites. Cookies are stored on the user’s display device and not on the website. Hotel Fronfeste only uses cookies to read information stored on the user’s display device that has been stored there by a cookie from this site. By using the website without changing the settings in their browser, users consent to the use of cookies as described in this privacy policy. If the user does not want cookies to be stored on their display device, wants to delete a stored cookie, or wants to be notified of their storage, they can set their browser or display device accordingly. Details on how to do this can be found in the help section of the browser or display device. We expressly point out that in this case, not all functions may be fully usable.

We use the consent tool “Real Cookie Banner” to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used and the relevant consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we cannot manage your consents.

Use of Facebook plugins

This website uses plugins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). When you visit pages on our website that contain such a plugin, a connection to the Facebook servers is established and the plugin is displayed on the website by notifying your browser. This tells the Facebook server which of our web pages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When you use the plugin functions (e.g., clicking the “Like” button, posting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin. For more information about the collection and use of data by Facebook, your rights in this regard, and options for protecting your privacy, please refer to Facebook’s privacy policy.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your device to help the website analyze how you use the site. The info generated by the cookie about your use of the website is usually sent to a Google server in the US and stored there. On this website, Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure anonymous collection of IP addresses. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of Hotel Fronfeste, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The truncated IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website or app (including your IP address) and from processing this data by downloading and installing the browser add-on available at the following link: tools.google.com/dlpage/gaoptout. As an alternative to this browser add-on, you can prevent Google Analytics from collecting data when using mobile display devices by clicking on the following link. This will set an opt-out cookie that will prevent future collection of your data when you visit this website: Click here to opt-out of Google Analytics. Further information about Google Analytics can be found here www.google.com/intl/de/policies/privacy/partners/.

Google Maps

This website uses Google Maps API, a map service provided by Google LLC. (“Google”), to display an interactive map and to create directions. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The legal basis for processing is Art. 6 I lit. a, f GDPR due to your voluntary provision of information for the creation of a route plan and our legitimate interests in displaying our location and making it easy to find the locations specified by us on the website.

By using Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there. Google may transfer the information obtained through Maps to third parties if required by law or if third parties process this data on behalf of Google.

Google will never associate your IP address with other data from Google. Nevertheless, it would be technically possible for Google to identify at least individual users based on the data received. It is possible that personal data and personality profiles of users of the Google website could be processed for other purposes over which we have no influence and cannot have any influence. You have the option of deactivating the Google Maps service and thus preventing the transfer of data to Google by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our pages.

Embedding YouTube videos

This website uses video plugins from YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA). YouTube is represented by Google LLC. based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit the pages of our website that contain such a plugin, a connection to the YouTube servers is established and the plugin is displayed. This transmits to the YouTube server which of our web pages you have visited. If you are logged in as a member of YouTube, YouTube assigns this information to your personal user account. When you use the plugin, e.g. by clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of YouTube LLC and Google Inc. before using our websites and deleting the corresponding cookies of the companies.

Links to other websites

The website may occasionally contain links (interactive references) to third-party websites for which Hotel Fronfeste is not responsible. Hotel Fronfeste has no influence whatsoever on the content and design of the linked external pages or websites that users access via these links. The respective providers are solely responsible for the content and design of these websites and for compliance with data protection regulations.

Questions about data protection and contact details

Users can contact Hotel Fronfeste at any time if they wish to have their personal data corrected, blocked, or deleted. In addition, Hotel Fronfeste will provide information at any time about which data has been stored about the user, its origin and recipients, and the purpose of storage.

If you have any questions about data protection, please contact:

Hotel Fronfeste
Fronfeste eGbR
Fronfestgasse 8
92224 Amberg
Germany / Bavaria Phone: +49 (0)9621- 179 552
Fax: +49 (0)9621 – 63389

Website: www.hotel-fronfeste.de
Email: info@hotel-fronfeste.de

Information about the registered civil law partnership

The three partners Andrea Aichinger, Stefanie Ries, Gerald Stelzer and Peter Voss represent the company.